HOW MUCH IS DELIVERY?
Flat rate standard shipping of $9.95 Australia wide.
We now offer a premium shipping service for Melbourne deliveries, please see details below under SAME DAY DELIVERY.
WHEN WILL MY ORDER BE SENT?
We offer a courier service Australia wide. Deliveries are made Monday to Friday excluding public holidays.
Your parcel will be dispatched by the following business day (unless there are unexpected courier delays or during busy periods such as Christmas).
Delivery times vary depending on where the hamper is being delivered.
WILL MY ORDER BE TRACKED?
Due to COVID-19, please note contactless deliveries are now in place until further notice.
Delivery delays can be expected.
All orders are tracked and require a signature to be delivered. In the event there is no one present at the time of delivery, the parcel will be sent to a local pick up point for collection within 5 business days.
Please ensure address details of where you would like the hamper to be sent are correct, incorrect addresses provided will incur a re-delivery fee.
It is the responsibility of the customer to notify us if there are any issues or concerns with the delivery of their gift hamper.
DO YOU OFFER SAME DAY DELIVERY?
We now offer a premium same day service for Melbourne Metro deliveries.
To ensure same day delivery orders must be placed by 10am and the delivery suburb must be within correct delivery zone as outlined in map below. If you need assistance in determining your zone, please email us at firstname.lastname@example.org.
Incorrect selection will delay your delivery and may incur additional costs.
DO YOU DELIVER TO HOSPITALS?
We can deliver to Melbourne Metro hospitals. Please select one of our Premium shipping options at the cart. Details above in SAME DAY DELIVERY.
Please ensure your gift receiver is still an in patient and hospital details are correct to avoid any re-delivery fees.
Unfortunately, at this time we cannot service other Hospital deliveries out of the outer metro Melbourne area outlined on our map.