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What's In That Box

    FAQs

    FAQs

    • HOW IS MY ORDER PACKED?

      All our hampers are carefully packaged in your choice of white or black luxe gift box. 

    • DOES MY GIFT INCLUDE A GIFT CARD?

      A message can be added when selecting your gift which will be hand written on a complimentary gift tag or choose one of our chic gift cards.

    • CAN I CUSTOMISE MY ORDER?

      Of course! Whether you want to add one item or design something new, we are here to help create the perfect gift hamper for you!


      For all custom enquiries please email us at hampers@whatsinthatbox.com.au.

    • DO YOU HAVE OFFER BRANDING?

      We have several options available to add branding to packaging as well as various products.


      For all branding enquiries please email us at hampers@whatsinthatbox.com.au.

    • WHEN WILL MY ORDER BE SENT?

      Hampers readily available on our website will be packed and prepared on the day the order is received and dispatched the following business day, unless there are unexpected courier delays. Please refer to our shipping page for more information on shipping.


      Please contact us for custom orders, dispatch times will vary depending on stock availability and order size

    • WHAT HAPPENS IF AN ITEM IS OUT OF STOCK?

      In the event that an item is out of stock, it will be replaced with a similar item of equal or greater value. 

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